Key Takeaways
- Brilliant Harvest raised $4 million in seed financing from a group of ag, automotive, and deep-tech investors.
- The platform is now used by dealerships representing more than 50% of CNH Industrial’s large dealer stores.
- Multiyear renewals with Rocky Mountain Equipment and Titan Machinery support continued market adoption.
- Brilliant Harvest focuses on delivering verified, OEM-compliant AI knowledge for dealership operations.
- The funding will support product expansion and deeper penetration across the dealer ecosystem.
Brilliant Harvest Raises $4M Seed Round
Brilliant Harvest, an AI-powered customer experience platform for the heavy equipment industry, announced it has secured $4 million in seed financing. The round includes new investors FTW Ventures, Alpaca VC, Automotive Ventures, SVG THRIVE, and NYA Ventures, alongside existing backers Builders VC and AltaML.
According to the company, the funding will accelerate adoption of its platform across heavy equipment dealerships while maintaining capital efficiency as a core operating principle. Brilliant Harvest stated that its technology is currently supporting dealerships representing more than 50% of CNH Industrial’s large dealer stores, reflecting growing confidence in AI-driven knowledge systems within dealership operations.
Brilliant Harvest Expands Adoption Across Dealer Networks
The company’s growth is supported by multiyear renewals with major dealer groups, including Rocky Mountain Equipment (RME) and Titan Machinery. These renewals are intended to validate the platform’s ability to deliver operational efficiencies at scale.
“Working to bring Titan’s information to our teams in one place will give us another tool to improve customer response time,” said Brad Meyer, Director of Service Operations at Titan Machinery.
Brilliant Harvest’s platform is designed to bridge physical machinery and digital intelligence by ingesting large volumes of technical manuals, work orders, and conversational data. The system provides instant, context-specific answers to technicians, service teams, and aftermarket staff.
Technology Designed for High-Stakes Environments
Verified AI for Dealership Operations
Brilliant Harvest emphasized that its platform differs from generic large language models by incorporating a proprietary ingestion engine combined with a Human-in-the-Loop verification layer. This approach is intended to ensure accuracy and OEM compliance for technical data such as torque specifications, fluid capacities, and part numbers.
“We didn’t build a chatbot; we built an industrial-grade infrastructure layer for dealerships,” said Remi Schmaltz, Chief Executive Officer and Founder of Brilliant Harvest. “When the most progressive dealerships from CNH, AGCO, and Kubota adopt the solution, it shows the industry is ready for AI tools they can trust.”
Strategic Investor Support and Market Outlook
The investment syndicate brings expertise across agriculture, automotive retail, and enterprise software. Investors highlighted the platform’s focus on reducing low-value service inquiries and improving service absorption rates.
“Brilliant Harvest has cracked the code on support deflection,” said Steve Greenfield, General Partner at Automotive Ventures. “It enables technicians to focus on billable work while customers receive faster, first-contact resolution.”
Brilliant Harvest stated that the new capital will be used to strengthen its market position and expand its product offerings beyond service teams, supporting broader dealership operations across the heavy equipment sector.
